DJ Asuncion

Project Management for Software, Web & E-Commerce Delivery

In 2010, I started answering phones in a call center. I learned how to solve problems under pressure, lead small teams, and improve processes. Then I taught myself to code, worked in digital marketing, and ran operations for a smaller business. Each role taught me something different, but they all pointed toward the same truth: I'm best when I'm connecting people and ideas to outcomes. That's why I moved into IT project management. It's where strategy meets execution—where clarity and accountability turn ambitious goals into shipped work. I still code to stay grounded in technical reality, but my real superpower is removing the noise between “what we want to build” and “what actually ships.”

Career Journey

2010

Customer Service Representative

Started as a rank-and-file CSR handling inbound and outbound calls, then cross-trained in QA and leadership roles over four years.

2014 – 2020

Operations & Project Manager (BPO)

Led a smaller BPO's operations for six years — managing solar equipment sales, running the training facility, and mentoring aspiring agents.

July 2020 – February 2025

Operations & Project Manager — Mata Services

Managed several software projects at once, from planning to release, coordinating work between the internal team and outside vendors. Supervised a team of 10+ software engineers, QA testers, and UI/UX designers.

June 2025 – October 2026

AI Project Manager — Pareto Inc.

Managed AI data and model-evaluation projects with frontier AI labs such as Anthropic, Google DeepMind, OpenAI, ByteDance and others. Onboarded domain experts through multi-stage assessments, wrote daily project-health updates in Linear and Slack, and coordinated contributor payouts and audits.

Credentials & Education

Project management & technology

  • Certified Lean Six Sigma Green Belt (CLSSGB) — AIGPE
  • Google Project Management Professional Certificate
  • CS50: Understanding Technology — Harvard University
  • Google Ads (Fundamentals, Search), Google Analytics, Digital Sales — Google

freeCodeCamp certifications

Full Stack Developer, Responsive Web Design, JavaScript Algorithms & Data Structures, Front End Libraries, APIs & Microservices, Data Visualization, Information Security & QA

Education

University of Baguio — BS Psychology (undergraduate studies), 2016

What I Bring

Delivery methods & tools

  • Agile — Scrum, Kanban; project planning
  • Scope/timeline management; risk & blocker management
  • Workflow design/Lean Six Sigma; SOPs & documentation
  • Contributor/vendor management; stakeholder reporting
  • Tools: Linear, Slack, Zendesk, Google Workspace, ClickUp, Basecamp

Manage Scope And Delivery Risk

  • Review scope changes against the project timeline
  • Plan delivery cycles
  • Maintain shared project information for design, dev, and business stakeholders
  • Review blockers as part of launch planning

Align Technical Decisions With Business Goals

  • Delivery oversight across React, Next.js, Shopify, and WordPress
  • Document trade-off rationale for engineering decisions
  • Release checklists covering mobile testing and QA sign-off
  • Review SEO and analytics requirements during development planning

Review Workflows And Plan Follow-Up Work

  • Review team workflows
  • Coordinate project workflows across Jira, ClickUp, and Notion
  • Share project data for stakeholder decision-making
  • Plan structured reviews and follow-up work after launch

Ready to Discuss Your Project?

If you're managing scope risk, stakeholder complexity, or delivery timelines, I can help. Best fit: teams with software, web, e-commerce, or AI data initiatives, multiple workstreams, and clear growth goals.

Discuss Your Project