DJ Asuncion

Building Momentum for Teams Between Strategy and Execution

Fifteen years ago, I started answering phones in a call center. I learned how to solve problems under pressure, lead small teams, and improve processes. Then I taught myself to code, worked in digital marketing, and ran operations for a smaller business. Each role taught me something different, but they all pointed toward the same truth: I'm best when I'm connecting people and ideas to outcomes. That's why I moved into IT project management. It's where strategy meets execution—where clarity and accountability turn ambitious goals into shipped work. I still code to stay grounded in technical reality, but my real superpower is removing the noise between “what we want to build” and “what actually ships.”

Career Journey

2010

Customer Service Representative

Started as a rank-and-file CSR handling inbound and outbound calls, then cross-trained in QA and leadership roles over four years.

2010 — Self-study

Digital Marketing & Google Certifications

Discovered digital marketing and earned Google certificates in Analytics, Ads, and Digital Sales. Curiosity about the internet's inner workings led to programming.

2014 – 2020

Operations & Project Manager (BPO)

Led a smaller BPO's operations for six years — managing solar equipment sales, running the training facility, and mentoring aspiring agents.

2020

Full Stack Developer Curriculum (FreeCodeCamp)

Completed FreeCodeCamp's Full Stack Developer track during the COVID-19 pandemic and earned certifications, opening the door to the tech industry.

2020 – Present

IT Operations & Project Manager

Hired into the IT industry as an Operations & Project Manager. Bridging the technical and business worlds — leading teams, improving processes, and shipping work that matters.

What I Bring

Ship Faster With Less Rework

  • Stop scope creep before it derails your timeline
  • Eliminate the Friday scramble with predictable delivery cycles
  • One source of truth for design, dev, and business stakeholders
  • Surface blockers weeks before they become launch delays

Build The Right Web Experience

  • Delivery oversight across React, Next.js, Shopify, and WordPress
  • Faster engineering decisions with documented trade-off rationale
  • Launch confident: mobile-tested, QA-signed, release-ready
  • SEO and analytics requirements locked in before dev starts

Improve Performance And ROI

  • Eliminate process waste that slows teams and erodes margins
  • Less admin, more shipping — streamlined across Jira, ClickUp, and Notion
  • Give stakeholders the data they need to make faster decisions
  • Keep momentum post-launch with structured improvement cycles

Ready to Turn Chaos Into Clarity?

If you're managing scope risk, stakeholder complexity, or delivery timelines, I can help. Best fit: teams with active web initiatives, multiple workstreams, and clear growth goals.

Discuss Your Project