DJ ASUNCION

DJ Asuncion

Websites, AI automation, and the follow-through to bring it together.

In 2010, I started answering phones in a call center. I learned to solve problems under pressure, lead teams, and improve the processes behind the work. Then I taught myself to code, worked in digital marketing, and ran operations for a smaller business. Software project management brought those threads together: understanding the business, working with technical teams, and following a plan through to release.

Today, I offer website design and development, practical AI automation, and project delivery. I like work that connects the visible experience with the system behind it: a thoughtful website, a useful workflow, and a clear handover. My earlier portfolio projects reflect my project management role; my new services build on that technical and operational foundation.

Career Journey

2010

Customer Service Representative

Started as a rank-and-file CSR handling inbound and outbound calls, then cross-trained in QA and leadership roles over four years.

2014 – 2020

Operations & Project Manager (BPO)

Led a smaller BPO's operations for six years — managing solar equipment sales, running the training facility, and mentoring aspiring agents.

July 2020 – February 2025

Operations & Project Manager — Mata Services

Managed several software projects at once, from planning to release, coordinating work between the internal team and outside vendors. Supervised a team of 10+ software engineers, QA testers, and UI/UX designers.

June 2025 – October 2026

AI Project Manager — Pareto Inc.

Managed AI data and model-evaluation projects with frontier AI labs such as Anthropic, Google DeepMind, OpenAI, ByteDance and others. Onboarded domain experts through multi-stage assessments, wrote daily project-health updates in Linear and Slack, and coordinated contributor payouts and audits.

Credentials & Education

Project management & technology

  • Certified Lean Six Sigma Green Belt (CLSSGB) — AIGPE
  • Google Project Management Professional Certificate
  • CS50: Understanding Technology — Harvard University
  • Google Ads (Fundamentals, Search), Google Analytics, Digital Sales — Google

freeCodeCamp certifications

Full Stack Developer, Responsive Web Design, JavaScript Algorithms & Data Structures, Front End Libraries, APIs & Microservices, Data Visualization, Information Security & QA

Education

University of Baguio — BS Psychology (undergraduate studies), 2016

What I Bring

Delivery methods & tools

  • Agile — Scrum, Kanban; project planning
  • Scope/timeline management; risk & blocker management
  • Workflow design/Lean Six Sigma; SOPs & documentation
  • Contributor/vendor management; stakeholder reporting
  • Tools: Linear, Slack, Zendesk, Google Workspace, ClickUp, Basecamp

Manage Scope And Delivery Risk

  • Review scope changes against the project timeline
  • Plan delivery cycles
  • Maintain shared project information for design, dev, and business stakeholders
  • Review blockers as part of launch planning

Align Technical Decisions With Business Goals

  • Delivery oversight across React, Next.js, Shopify, and WordPress
  • Document trade-off rationale for engineering decisions
  • Release checklists covering mobile testing and QA sign-off
  • Review SEO and analytics requirements during development planning

Review Workflows And Plan Follow-Up Work

  • Review team workflows
  • Coordinate project workflows across Jira, ClickUp, and Notion
  • Share project data for stakeholder decision-making
  • Plan structured reviews and follow-up work after launch

Ready to Discuss Your Project?

Whether you need a new website, a more useful workflow, or someone to move a project forward, tell me what you have in mind. We can start with the outcome and work out the right next step.

Discuss Your Project